Technical Product Leader

Tracy Champion

Digital Commerce • Platforms • Financial Services • Cloud Architecture

Middletown, Delaware
(267) 251-8302
tracy@championhurdler.com

Product Leadership Profile

Technical product and architecture leader with 18+ years of experience spanning digital product development, business architecture, application modernization, process transformation, and enterprise technology within financial services. Combines deep technical expertise with a strong understanding of customer and business needs to shape scalable digital products and platforms.

Experienced partnering across product, engineering, marketing, and business organizations to translate complex requirements into product capabilities and technology solutions. Background includes digital commerce, customer-facing web and mobile experiences, marketing technology, workflow platforms, cloud architecture, and enterprise application modernization.

Core Expertise

Product Strategy Product Requirements Product & Technology Roadmaps Product Lifecycle Stakeholder Management Cross-Functional Leadership Customer Experience Process Transformation Digital Commerce Platform Products Financial Services Technical Strategy

Professional Experience

Vice President, Lead Product Architect

JPMorgan Chase • Wilmington, DE
2023–Present
  • Lead product architecture for Shops at Chase, a retail shopping experience available to Chase customers across web and mobile platforms.
  • Partner with product and engineering organizations to translate product requirements and customer experiences into scalable technology capabilities.
  • Lead end-to-end architecture and technical strategy supporting the Chase shopping product and its evolving business capabilities.
  • Evaluate product and technology tradeoffs involving customer experience, scalability, resiliency, security, implementation complexity, and long-term platform strategy.
  • Develop architecture models, sequence diagrams, integration patterns, and solution designs to communicate complex product and technical concepts to stakeholders.
Focus: AWS • APIs • Microservices • Event-Driven Architecture • Cloud-Native Product Capabilities

Vice President, Business Architect

JPMorgan Chase • Wilmington, DE
2022–2023
  • Supported modernization of proprietary applications used by credit-card marketers to create and manage customer offers.
  • Partnered with marketers and business stakeholders to understand pain points, workflows, and product needs.
  • Documented current-state processes and identified opportunities to simplify complex marketer experiences.
  • Analyzed business processes and data to inform future-state product and application designs.
  • Developed wireframes and experience concepts translating business requirements into simpler user workflows.

Vice President, Business Systems Analyst

JPMorgan Chase • Wilmington, DE
2019–2022
  • Served as technical lead for Microsoft .NET, SharePoint, and Adobe Workfront initiatives supporting product and marketing capabilities.
  • Led technical analysis and solution design for applications supporting product feature creation and marketing operations.
  • Helped automate the creation of digital marketing content supporting credit-card products.
  • Designed solutions supporting campaign workflows across Consumer Banking, Business Banking, and Wealth Management.

Senior Associate, Business Architect

JPMorgan Chase • Wilmington, DE
2014–2019
  • Led business-process transformation and application modernization initiatives across multiple lines of business.
  • Designed future-state processes supporting transitions from legacy applications to modern platforms.
  • Evaluated digital products and technology solutions against business requirements and operational needs.
  • Led end-to-end marketing campaign process re-engineering initiatives using Lean Six Sigma.

Senior Associate, Web Developer

JPMorgan Chase • Wilmington, DE
2007–2014
  • Led front-end development for branded and partner digital experiences.
  • Developed customer-facing microsites and digital credit-card application experiences.
  • Built reusable content templates supporting desktop and mobile channels.
  • Established development standards and coding processes for the front-end development team.

Technology

Cloud & Architecture

AWS, APIs, Microservices, Event-Driven Architecture, ECS/Fargate, Lambda, S3, Step Functions, Aurora PostgreSQL

Platforms & Development

.NET, SharePoint, Adobe Workfront, web and mobile product experiences, enterprise application modernization

Education

Temple University

B.S. Information Science and Technology • 1999–2004